Gentle Stretching reserves the right to refuse/cancel a VIP access/order for any reason. If Gentle Stretching refuses a new or renewing VIP access, the member will be offered a refund, if applicable.
You can cancel your VIP access before the end of your trial period by sending us an email at support@GentleStretching.net. You can also reach our support team by calling 1-888-291-2430 (toll free in the USA and Canada), or sending an SMS to 1-888-229-4992. We will process your request, no questions asked. Please provide a minimum of 2 business days’ notice prior to your next monthly VIP access payment to avoid future billing.
VIP access cancellations received within the trial will not be billed. Refunds for cancellations received after the trial period can be requested within 60 days of initial payment. After the 60-day refund period, partial months of your VIP access will not be pro-rated and are non-refundable.
All refund requests must be made by the member or credit card holder. Refund requests must also include the name and email address associated with the product purchase and transaction number.
If approved, the refund will be credited back to the original credit card used for payment.
The above policies apply to all Gentle Stretching VIP access unless otherwise noted in the corresponding program materials. Please read all individual program information thoroughly.
About the Gentle Stretching Essentials
GSE Gold VIP Access
The Gentle Stretching Essentials (GSE) Gold VIP access is $1 only for the first 14 days. As a member, you gain full Digital Access to Gentle Stretching Essentials Video and Blog Contents using the Gentle Stretching App - https://Gentle-Stretching.
Your GSE Gold VIP access login details will be sent to the email address you used for your order.
After your trial period, your subscription will automatically renew for a minimal fee of $59.45 USD every month until you decide to cancel.
The GSE Gold VIP access offers a 60-day, no-questions, no-hassles, iron-clad, 100% money-back guarantee. You may discontinue your VIP access easily and quickly if unsatisfied or for any other reason by calling or sending us an SMS at +1 (888) 853-2443 or writing to us at support@GentleStretching.net
To request for a refund, you must follow the following procedures:
- Please send an email to support@GentleStretching.net, or call 1-888-291-2430 (toll-free in the USA and Canada), or send SMS to 1-888-229-4992.
- For Physical Products,
- For the Return Address and complete return instructions, please send an email to support@GentleStretching.net to learn where you can send back the product and receive full instructions on how to return the product.
- You must send all returned products through a shipping method that uses delivery or signature confirmation.
- The returned products must be delivered to and received by us within fifteen (15) business days from the date you requested the refund.
- You are responsible for the costs of returning any physical product.
- Generally, the refund will be issued within 7 to 14 business days after our Returns Department receives the request or the returned package for physical products.
- The refund will be issued only to the same credit card or payment method that was used to order the product.
- Only the cost of the product can be refunded. Shipping and handling fees are not refundable.