You will receive an email at the email address you used in placing your order within 15 minutes to give you access to this page. Please save this email with the download details in your inbox and mark as important so you can easily access it whenever needed.

Check the Trash or Junk folder of your email program. Your email program may have flagged the email as trash, spam or junk.

Please add news@GentleStretching.net to your email program. This will allow me to send you updates of the program and other important information. Click here for a quick and easy guide on how to add this email now.

If you have an order question or other concerns, please send an email to support@GentleStretching.net, send SMS or call 1-888-853-2443 (toll free in the USA and Canada). We will get back to you within 24 hours. When emailing or sending a message, please include the name and email address you used in placing your order and your order number.

Your credit card statement will show a charge from EX4INJURIES.COM* GSE KELOWNA BC

You can look for these payment descriptor on your credit card statement to identify Gentle Stretching transactions. See complete list of payment descriptors for Gentle Stretching here.

At the bottom of each and every email I send you is an unsubscribe link that you can use to unsubscribe. Please note, if you unsubscribe from my emails, I won’t be able to send you updates to the program and other important information.

Remember, there is no need to wait for anything in the mail. You get instant access to the program and can download it to your computer, laptop, smart phone, iPad, iPod or tablet right away.

If you have any concerns about your health and fitness, please consult with your doctor to confirm that it is safe for you to do the exercises.

The password is case sensitive, so make sure to enter the password as it is displayed. Better yet, copy and paste the password. If you are still experiencing difficulties, contact our Support Team at support@GentleStretching.net , send SMS or call 1-888-853-2443 (toll free in the USA and Canada).

If you have any issues with the videos, especially not being able to hear the sound of the videos, these are the things you can try:

• Try viewing them in a different web browser. The videos support these browsers: Chrome, Safari, Firefox, Opera and Internet Explorer.
• Try viewing them on your computer or laptop instead of your tablet or smartphone.
• Clean the cache of your web browsers, see if there are updates for your browser and then reboot your device.
• Empty out the trash of your computer, make sure all of the updates are done on your computer especially your web browser and video player. Then reboot your computer.
• Try downloading the “Mobile SD” version of the video to your computer and playing it on VLC media player which is a very stable and clean media player ( http://www.videolan.org/vlc/index.html ).

If you have tried all of the above, contact us at support@GentleStretching.net , send SMS or call 1-888-853-2443 (toll free in the USA and Canada) and we will help you more.

For a Mac: If you hear primarily out of one ear, you can make your computer play stereo audio tracks as mono audio in both the left and right headphones or speakers.

#1 – Choose Apple menu > System Preferences, click Accessibility, and then click Audio.

#2 – Select the “Play stereo audio as mono” checkbox.